Privacy Statement

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal regulations (GDPR, TKG 2003). In this privacy information we inform you about the most important aspects of data processing within the scope of our website.

Contact

If you contact us by means of a form on the website or by e-mail, your specified data will be stored for six months for the purpose of processing the request and in case of follow-up questions. We will not share this information without your consent.

Data storage

We point out that for the purpose of the simpler ordering process and for the subsequent contract processing, your IP data are stored in the context of cookies.

In addition, the following data are stored with us for the purpose of contract processing: First and last name, address and e-mail address. The data provided by you is required to fulfill the contract or to carry out pre-contractual measures. Without this data we can not conclude the contract with you. Data is not transmitted to third parties, with the exception of the transfer of the credit card data to the payment service providers for the purpose of debiting the purchase price as well as to our tax advisors in order to fulfil our tax obligations.

After the purchase process has been canceled, the data stored with us will be deleted. In the event of a contract conclusion, all data from the contractual relationship will be stored until the expiration of the tax retention period (7 years).

The data first and last name, address, purchased goods and date of purchase are also stored (if applicable) up to the end of the product liability (10 years). The data processing takes place on the basis of the legal provisions of ยง96 paragraph 3 TKG as well as the section 6 paragraph 1 lit a (consent) and/or lit B (necessary for the performance of the contract) of the GDPR.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do not cause any damage.

We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser the next time you visit. If you do not wish to do so, you can set up your browser so that it informs you about the setting of cookies and allows you to do so only in individual cases.

Disabling cookies may limit the functionality of our website.

Access data

We collect data about access to our website and store them as "server log files". The following information are logged:

Website visited, time of access, amount of data sent in bytes, source/reference from which you came to the page, browser used, operating system and IP address used

The collected data is only used for statistical evaluations and for the improvement of the website. However, we reserve the right to check the server logfiles retrospectively, should concrete evidence point to unlawful use.

Web analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. For this purpose, cookies are used that allow an analysis of the use of the website by visitors.

You can prevent this by setting up your browser so that no cookies are stored or by downloading and installing the following available browser plug-in: http://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the browser plug-in, you can click on this link to prevent the collection by Google Analytics on this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click the link again.

We have concluded a corresponding data processing contract with the provider.

We use the function "IP anonymization" on this website. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.

The anonymized IP address collected by Google Analytics will not be merged with other services provided by Google.

Our concern in the sense of the GDPR (legitimate interest) is the improvement of our offer and our website.

For more information on how data is processed by Google Analytics, please refer to the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en

Newsletter

You have the opportunity to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree with the subscription to the newsletter.

As soon as you have subscribed to the newsletter, we will send you a confirmation e-mail with a link to confirm the registration.

You can cancel the subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: support@dihostnet.com. We will immediately delete your data in connection with the newsletter dispatch.

Live Chat System

The live chat system we utilize is offered by tawk.to, which collects and saves anonymous data for the purpose of web analysis and operation of the live chat system. In order to avoid the storage of cookies, which are saved by the tawk.to live chat, use a browser plug-in that prevents the saving of all cookies.

Your rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

You can reach us under the following contact details

DIHOST
Daniel Djurdjevic
Olympiastraße 9
A-6020 Innsbruck
support@dihostnet.com

We will be happy to answer any further questions you may have regarding the privacy policy.